Terms of Sale
Date of last revision: 29 June, 2023
Thank you for visiting our website.
If you continue to browse and shop through this website, you are agreeing to comply with, and be bound by, the following Terms of Sale (”Terms of Sale”, or “Terms”).
If you are purchasing products from this website from outside of the United States, your purchase is governed by different terms.
Please review these Terms carefully before placing an order.
The term 'company' refers to the owner of the website. These Terms of Sale create a legally binding agreement between you and VE1N Inc (which we may refer to as “VE1N”, “Veynd”, “We”, “Us”, or “Our”), registered at 16192 Coastal Highway, Lewes, Delaware 19958, County of Sussex.
The content of the pages of this website is for your general information and use only. You are subject to these Terms and may purchase products form this website if you are of legal age in your country or region or if you have the necessary consent from your parent of guardian.
1. General Terms
1.1 The content and products on this website are intended for personal use only.
1.2 We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to check these Terms periodically for changes.
1.3 The Terms of Sale that were published on the website at the time you placed your order with us, will govern that purchase. If you think that there might be a mistake in these Terms, please let us know.
2. Product Information
2.1 We make every effort to display our products accurately on our website, including descriptions, prices, and images.
2.2 We reserve the right to modify or discontinue any product at any time without prior notice.
2.3 We cannot guarantee that the colours you see on your screen will be an accurate representation of the actual colours of the products.
3. Orders and Payments
3.1 When you make a purchase on our website, you agree to provide accurate and complete information about yourself and your payment information.
3.2 In order to finalize your purchase at Veynd.com, you will be required to provide essential information, including your complete name, email address, valid delivery address, and preferred payment method, to successfully place an online order. To fully utilize all the features offered by the Veynd.com, such as adding products to your shopping bag, and completing your order, you may need to make adjustments to your device settings or enable the acceptance of functional cookies and pop-ups on your browser.
3.3 We reserve the right to refuse any order or cancel any transaction for any reason.
3.4 Payment must be made at the time of purchase. We accept payment by credit card or other payment methods as specified on our website.
3.5 To order products from our website, you must be at least 18 (eighteen) years old and also be authorised to use the payment method that you use to pay for the products. If you are under the age of 18 (eighteen), you may place an order only with the involvement of a parent or guardian.
3.6 When you place an order, you will receive an email from us acknowledging the receipt of the order. Our official acceptance of your order takes place when the product(s) have been dispatched and we send you an email confirming this. At this point a contract, containing these Terms of Sale, comes into existence between you and us and is binding. When we acknowledge your order, we’ll also confirm your order number. If you need to contact us about your order, you should quote this number. If we are unable to supply you with a product, we will let you know about this in writing and the order will not be processed.
3.7 The fulfilment of orders is subject to availability. We explicitly reserve the right to not accept your order for any reason. We also retain the right to cancel a contract, as detailed in 3.3, by written notice to you in the situations detailed below and without being held liable for any damage, or costs other than repayment of any amount that we have received from you, in relation to the contract that we cancelled:
- the product isn’t available or isn’t in stock;
- your billing information is not correct or not verifiable;
- your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;
- you are under the age of 18;
- you are a reseller;
- there was an error in the price displayed on the Platform; or
- we could not deliver to the address that you have provided us in the order;
4. Shipping and Delivery
For Shipping to the US
4.1 We ship to the address provided by you at the time of purchase. It is your responsibility to ensure that the shipping address is accurate and complete.
4.2 We do not ship on certain public holidays.
4.3 We aim to deliver your order within the estimated delivery time specified on our website. However, we cannot guarantee delivery times and are not liable for any delays in delivery.
4.4 We are not responsible for any customs or import duties that may be charged when your order arrives in your country.
4.5 If you have ordered more than one product from us in a single order, we generally send it in a single shipment. Occasionally, we may deliver separate items in split shipments, due to a range of different factors. We reserve the right to split the delivery of any order. We will notify you of our intention to split any order by email and you will not be charged for any additional delivery costs.
4.6 When you have received your delivery, please inspect the packaging and products for damage. If the products or packaging is damaged, please do not accept the delivery and contact us for further assistance. If you identify damage to your products after taking receipt of the delivery, you will need to return them to us within seven days of the delivery date.
4.7 We will not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure is caused by events outside our reasonable control, including but not limited to:
- Acts of God, such as natural disasters, floods, earthquakes, etc.
- War, terrorism, civil unrest, or other political instability.
- Strikes, lockouts, or other labor disputes.
- Fire, explosion, or other accidents.
- Government action, such as embargoes, import or export restrictions, or currency controls.
- Failure of third-party suppliers or service providers.
- Other events that are beyond our reasonable control.
If an event outside our control prevents us from performing our obligations under this Agreement, we will use reasonable efforts to minimize the impact of such event. We will also notify you promptly of any such event and keep you updated on our progress.
For International Shipping
5. Returns and Refunds
5.1 Please review our Returns Policy for full details of refunds and what qualifies for a refund.
5.2 We accept returns for exchange or refund within 30 days of delivery, provided that the product is unused, unworn, and in its original packaging. Swing Tags must be in place and undamaged.
5.3 Final sale items are not eligible for return.
5.4 You are responsible for the cost of return shipping, except in the case of a defective or incorrect product.
5.5 Refunds will be issued to the original payment method within 14 days of receipt of the returned product.
6. Intellectual Property
6.1 All content on our website, including text, graphics, logos, images, and software, is the property of VE1N Inc or its content suppliers and is protected by international copyright laws.
6.2 You may not use any content on our website for any commercial or public purpose without our prior written consent.
7. Limitation of Liability
7.1 These Terms of Sale detail the full extent of our agreement and understanding in respect to any claim arising from, or related to, your shopping, orders, purchases, returns, access, or use of our website.
7.2 We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of, or in connection with, the use of our website or the products purchased from our website.
7.3 Our liability, to the fullest extent permissible by applicable law, is limited to the purchase price of the products you have purchased from our website. This is the maximum aggregate liability of either party to the other on all claims arising from, or related to, these Terms.
8. Governing Law, Jurisdiction & Disputes
8.1 You agree that these Terms and any dispute between you and VE1N Inc. will be governed in all respects by Delaware law, without regard to choice of law provisions, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods.
8.2 Except where prohibited by applicable law, and without limitation to any statutory rights for consumers, you agree that all disputes, claims and legal proceedings directly or indirectly arising out of or relating to Veynd.com shall be resolved individually, without resorting to any form of class action, and exclusively in the Court of Chancery of the State of Delaware, USA.
8.3 You consent to waive all defenses of “lack of personal jurisdiction” and “inconvenient forum” with respect to venue and jurisdiction in the Court of Chancery of the State of Delaware, USA.
8.4 All claims shall be brought within 12 calendar months (one year) after the claim arises, except to the extent a longer period is required by applicable law.
Thank you for visiting our website and for shopping with us.