Terms and Conditions
Thanks for visiting our website. If you continue to browse and use this website, you are agreeing to comply with, and be bound by, the following Terms and Conditions of use.
Please read these carefully before placing an order.
The term 'company' refers to the owner of the website
We are VE1N Inc (which we may refer to as “VE1N”, “Veynd”, “We”, “Us”, or “Our”), registered at 16192 Coastal Highway, Lewes, Delaware 19958, County of Sussex.
The content of the pages of this website is for your general information and use only.
1. General Terms
1.1 This website is owned and operated by VE1N Inc.
1.2 The content and products on this website are intended for personal use only.
1.3 We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to check these Terms and Conditions periodically for changes. The terms and conditions that were published on the website at the time you placed your order with us, will govern that purchase. If you think that there might be a mistake in these Terms and Conditions, please let us know.
2. Product Information
2.1 We make every effort to display our products accurately on our website, including descriptions, prices, and images.
2.2 We reserve the right to modify or discontinue any product at any time without prior notice.
2.3 We cannot guarantee that the colours you see on your screen will be an accurate representation of the actual colours of the products.
3. Orders and Payments
3.1 When you make a purchase on our website, you agree to provide accurate and complete information about yourself and your payment information.
3.2 We reserve the right to refuse any order or cancel any transaction for any reason.
3.3 Payment must be made at the time of purchase. We accept payment by credit card or other payment methods as specified on our website.
3.4 To order products from our website, you must be at least 18 (eighteen) years old and also be authorized to use the payment method that you use to pay for the products. If you are under the age of 18 (eighteen), you may place an order only with the involvement of a parent or guardian.
4. Shipping and Delivery
4.1 We ship to the address provided by you at the time of purchase. It is your responsibility to ensure that the shipping address is accurate and complete.
4.2 We aim to deliver your order within the estimated delivery time specified on our website. However, we cannot guarantee delivery times and are not liable for any delays in delivery.
4.3 We are not responsible for any customs or import duties that may be charged when your order arrives in your country.
5. Returns and Refunds
5.1 We accept returns for exchange or refund within 30 days of delivery, provided that the product is unused, unworn, and in its original packaging.
5.2 You are responsible for the cost of return shipping, except in the case of a defective or incorrect product.
5.3 Refunds will be issued to the original payment method within 14 days of receipt of the returned product.
6. Discount codes
6.1. From time to time we may release discount codes (“Codes”) via email or other marketing channels. These Codes will allow a discount to be applied to a new order at the Veynd.com US store. To apply a Code please enter it (and remember to click “apply”) where specified during the check-out process.
6.2. Please note:
6.2.1. Codes are valid for a limited period of time as specified in the relevant email or marketing communication and they cannot be used outside of that time period.
6.2.2. Unless otherwise expressly stated in the relevant email or marketing communication, Codes are only valid on full-priced items and cannot be used on sale, outlet or promotional items, or to purchase gift cards.
6.2.3. Only one Code can be applied per order. Codes cannot be used in conjunction with any other offer and are not available for staff of Veynd or any of its group companies.
6.2.4. Codes are territory/store specific, they cannot be exchanged for cash and are non-transferable.
6.2.5. Codes cannot be applied towards delivery charges.
6.2.6. Returned items will be refunded at the discounted price paid (the discount applied between the goods proportionately). Where a qualifying spend is noted in relation to use of a Code, if items purchased using that Code are later returned to us, which brings the amount spent below any qualifying level, the offer value may be deducted from any refund. This does not affect your statutory rights. A discount will not be applied to items subsequently replaced.
6.2.7. Orders are subject to stock availability and acceptance by us. We reserve the right to decline to accept orders where, in our reasonable opinion, a Code is invalid for the order being placed or is the subject of improper use or fraudulent activity.
6.2.8. We reserve the right to withdraw, amend or extend offers at any time on reasonable notice.
6.3. Specific offer Terms and Conditions are provided with each Code - for specific information relevant to that Code, please refer to the email or marketing communication on which it is featured.
7. Intellectual Property
7.1 All content on our website, including text, graphics, logos, images, and software, is the property of VE1N UK Ltd or its content suppliers and is protected by international copyright laws.
7.2 You may not use any content on our website for any commercial or public purpose without our prior written consent.
8. Limitation of Liability
8.1 We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of, or in connection with, the use of our website or the products purchased from our website.
8.2 Our liability is limited to the purchase price of the products you have purchased from our website.
9. How we may use your personal information
We will only use your personal information as set out in our Privacy Notice. You can read it here:
10. Other important terms
10.1. We may transfer this contract to someone else. We may transfer our rights and obligations under these Terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer, you may contact us to end the contract within seven days of us telling you about it and we will refund you any payments you have made in advance for products not provided.
10.2. You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
10.3. Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
10.4. We may change these Terms at any time. We may make changes to these Terms at any time to reflect changes in the law or for any other reason. The most up-to-date version of our Terms will always be displayed on our website so please have a look before placing an order for our products to ensure you know about any changes which may have been made since your last visited our website.
10.5. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
10.6. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
10.7. Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
11. Arbitration; Waiver of Class Action Claims
READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE SUIT IN COURT.
11.1 If you live in the United States, you agree that any and all claims, disputes, controversies, actions or proceedings (collectively the “claims”) relating to, or arising out of, the creation, production, manufacture, distribution, promotion, marketing, advertising (including oral and written statements), use of or sale of any and all of our products, through all merchandising channels, including but not limited to, the internet, this website, social media, telephone, catalog, radio, television, mobile device and participating retail stores (collectively the “Sites”), shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA").
11.2. Before commencing any arbitration, you must give us notice of any claims, in writing. We may then attempt to resolve your claim. If the dispute is not resolved within 30 days, you may demand an arbitration pursuant to the terms below.
11.3. You agree that:
(i) the arbitration shall be conducted before a single arbitrator pursuant to the applicable Rules and Procedures established by the AAA and subject to the Federal Arbitration Act, 9 U.S.C. § 1 et seq.;
(ii) the arbitration shall be held telephonically with written submissions, or based on written submissions only (at your option), with the arbitrator’s fee to be paid by us (unless the arbitrator finds that your claims are frivolous, in which case you will pay the arbitrator’s fee), if the amount in controversy is $10,000 or below, or, for amounts in controversy in excess of $10,000 in person at a location determined by the AAA pursuant to the Rules and Procedures of the AAA, with the arbitrator’s fee to be allocated equally between the parties;
(iii) the arbitrator shall have the authority to award actual direct damages only with no authority to issue any fines and penalties nor award punitive damages or equitable relief;
(iv) THERE SHALL BE NO RIGHT TO LITIGATE YOUR CLAIM IN COURT AND NO RIGHT TO A JURY TRIAL, and
(v) your claim shall be arbitrated on an individual basis, and that you shall not have the right to participate in a representative capacity, or as a member of any class of claimants pertaining to any claims subject to arbitration, and that the arbitrator shall have no authority to consolidate or join the claims of other persons or parties who may be similarly situated and may only resolve claims, and render awards between you and us alone. With the exception subpart (v) above, if any part of this arbitration provision is deemed invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures of the AAA, then same shall be stricken and the balance of this arbitration provision shall remain in effect and construed accordingly. If subpart (v) is invalidated, there shall be no right to arbitration of claims on any class or collective basis, but instead any attempt to assert claims on a class or collective basis of any kind must be pursued in a court of competent jurisdiction. For more information on the AAA and its Rules and Procedures, you may visit the AAA website at http://www.adr.org. The arbitration shall be strictly confidential.
11.4. You have the right to opt-out and not be bound by these arbitration provisions by sending written notice of your decision to opt-out to the following address: firstname.lastname@example.org.
11.5. You must provide your name, address, and the email that is associated with your Veynd account if there is one, and a clear statement that you want to opt out of this arbitration provision, within the later of 30 days after your first use of the Sites, or within 30 days of substantive changes, if any, being made to these Terms and Conditions, otherwise you shall be bound to arbitrate any disputes, claims, or controversies in accordance with the terms of this section. If you opt out of these arbitration provisions, Veynd will similarly not be bound by them. If you do not affirmatively elect to opt out as described above, your use of the Sites will be deemed to be your irrevocable acceptance of these Terms and Conditions and any changes/updates to this section or otherwise.
11.6. If any clause within these arbitration provisions is found to be illegal or unenforceable, that specific clause will be severed from these arbitration provisions, and the remainder of the arbitration provisions will be given full force and effect. In the event some or all of these arbitration provisions are determined to be unenforceable for any reason, or if a claim, dispute, or controversy is brought that is found by a court to be excluded from the scope of these arbitration provisions, you and the Veynd agree to waive, to the fullest extent allowed by law, any trial by jury.
12. Class Action Waiver
READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS.
12.1. You agree that you and Veynd will resolve any disputes, claims, or controversies on an individual basis, and that claim(s), if any, brought under these Terms and Conditions in connection with any of the Sites will be brought in an individual capacity, and not on behalf of, or as part of, any purported class, consolidated, or representative proceeding. You and Veynd further agree that you shall not participate in any consolidated, class, or representative proceeding (existing or future) brought by any third party arising under these Terms and Conditions or in connection with any of the Sites.
12.2 The terms of this provision will also apply to any claims asserted by you against any of Veynd’s affiliates, to the extent that any such claims arise out of your access to, and/or use of any of the Sites, and/or the provision of content, services, and/or technology on or through any of the Sites.
Thank you for visiting our website and for shopping with us.